Made to Stick: Why Some Ideas Survive and Others Die
Quotes from the Book
It is safe to assume that any individual or group you wish to influence has access to more wisdom than they currently use. It is also safe to assume that they also have considerably more facts than they can process effectively. Giving them even more facts adds to the wrong pile. They don't need more facts. They need help finding their wisdom. Contrary to popular belief, bad decisions are rarely made because people don't have all the facts.
The telling and hearing of stories is a bonding ritual that breaks through illusions of separateness and activates a deep sense of our collective interdependence.
Other methods of influence—persuasion, bribery, or charismatic appeals—are push strategies. Story is a pull strategy. If your story is good enough, people—of their own free will—come to the conclusion they can trust you and the message you bring.
When studying tools of influence, people always ask the question, “How can I make them listen to me?” They ask because that is what they think they want to learn. Unfortunately, this can never be learned because it can’t be done. You can’t make someone listen. You can entice, inspire, cajole, stimulate, or fascinate but you cannot make anyone listen to anything. Embracing this fact up-front lets us focus on what we can do.
Usually, influence means persuading people to believe what they currently do not believe. They do not believe they need to cooperate with you, that they should change their behavior, or that they should support your goals until they “see” it. Facts don’t help them “see.” The unbelievable (whether it is difficult or unpleasant to see) only becomes believable after they can “see” it through personal experience or a simulation of personal experience—via story. If you believe that the people you want to influence would say yes if they could just “see” what you have seen, use a story to open their eyes.
If a picture is worth a thousand words, then a story is worth a thousand assurances.
There are six types of stories that will serve you well in your efforts to influence others. 1. ”Who I Am” Stories 2. ”Why I Am Here” Stories 3. ”The Vision” Story 4. ”Teaching” Stories 5. ”Values-in-Action” Stories 6. “I Know What You Are Thinking
People follow a person who they feel “speaks the Truth.
The magic of influence is less in what we say and more in how we say it and who we are.
One story Plato used to teach about the limitations of democracy was about a ship in the middle of the ocean. On this ship was a gruff, burly captain who was rather shortsighted and slightly deaf. He and his crew followed the principles of majority rule on decisions about navigational direction. They had a very skilled navigator who knew how to read the stars on voyages, but the navigator was not very popular and was rather introverted. In the panic of being lost, the captain and crew made a decision to follow the most charismatic, eloquent, and persuasive of the crew members. They ignored and ridiculed the navigator’s suggestions, remained lost, and ultimately starved to death at sea. One
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About Annette Simmons
About the book
The new material for this revised edition offers an expanded case study of storytelling in action that focuses on one of Simmons’s success stories. Over one hundred stories drawn from the front lines of business and government, as well as myths, fables, and parables from around the world, illustrate how story can be used to persuade, motivate, and inspire in ways that cold facts, bullet points, and directives can’t. These stories, combined with practical storytelling techniques show anyone how to become a more effective communicator. From “who I am” to “I-know-what-you’re thinking,” Simmons identifies the six stories you need to know how to tell and demonstrates how they can be applied. This revised edition offers a guide to using storytelling in specific business circumstances, including corporate reorganizations, layoffs, and diversity issues.
Book details
- First published
- 2000
- Author
- Annette Simmons
- Genre
- Nonfiction
- Goodreads rating
- 3.81 (3k ratings)
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