Robert B. Cialdini · 320 pages
Rating: (59.7K votes)
“A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason. People simply like to have reasons for what they do.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Embarrassment is a villain to be crushed.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Where all think alike, no one thinks very much. —WALTER LIPPMANN”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Often we don’t realize that our attitude toward something has been influenced by the number of times we have been exposed to it in the past.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“There is a natural human tendency to dislike a person who brings us unpleasant information, even when that person did not cause the bad news. The simple association with it is enough to stimulate our dislike.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“persons who go through a great deal of trouble or pain to attain something tend to value it more highly than persons who attain the same thing with a minimum of effort.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“we all fool ourselves from time to time in order to keep our thoughts and beliefs consistent with what we have already done or decided”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“people seem to be more motivated by the thought of losing something than by the thought of gaining something of equal value.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“The way to love anything is to realize that it might be lost.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Excuse me, I have five pages. May I use the Xerox machine because I have to make some copies? The result was that once again nearly all (93 percent) agreed, even though no real reason, no new information, was added to justify their compliance. Just as the “cheep-cheep” sound of turkey chicks triggered an automatic mothering response from maternal turkeys—even when it emanated from a stuffed polecat—so, too, did the word “because” trigger an automatic compliance response”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Freedoms once granted will not be relinquished without a fight.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“The idea of potential loss plays a large role in human decision making. In fact, people seem to be more motivated by the thought of losing something than by the thought of gaining something of equal value.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“The truly gifted negotiator, then, is one whose initial position is exaggerated enough to allow for a series of concessions that will yield a desirable final offer from the opponent, yet is not so outlandish as to be seen as illegitimate from the start.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Everything should be made as simple as possible, but not simpler. —ALBERT EINSTEIN”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“When our freedom to have something is limited, the item becomes less available, and we experience an increased desire for it. However, we rarely recognize that psychological reactance has caused us to want the item more; all we know is that we want it. Still, we need to make sense of our desire for the item, so we begin to assign it positive qualities to justify the desire.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“The customers, mostly well-to-do vacationers with little knowledge of turquoise, were using a standard principle—a stereotype—to guide their buying: “expensive = good.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“All things being equal, you root for your own sex, your own culture, your own locality…and what you want to prove is that you are better than the other person. Whomever you root for represents you; and when he wins, you win.”88”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Be as precise as possible about your need for aid.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Apparently we have such an automatically positive reaction to compliments that we can fall victim to someone who uses them in an obvious attempt to win our favor.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“As a general rule, whenever the dust settles and we find losers looking and speaking like winners (and vice versa), we should be especially wary of the conditions that kicked up the dust—in”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“good-looking people are aware that other people’s positive evaluations of them are not based on their actual traits and abilities but are often caused by an attractiveness “halo”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Our best evidence of what people truly feel and believe comes less from their words than from their deeds.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Abraham’s willingness to plunge a dagger through the heart of his young son because God, without any explanation, ordered it. We learn in this story that the correctness of an action was not judged by such considerations as apparent senselessness, harmfulness, injustice, or usual moral standards, but by the mere command of a higher authority.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“In general, when we are unsure of ourselves, when the situation is unclear or ambiguous, when uncertainty reigns, we are most likely to look to and accept the actions of others as correct.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“It is easier to resist at the beginning than at the end. —LEONARDO DA VINCI”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“Since 95 percent of the people are imitators and only 5 percent initiators, people are persuaded more by the actions of others than by any proof we can offer.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“There is no expedient to which a man will not resort to avoid the real labor of thinking.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“we all fool ourselves from time to time in order to keep our thoughts and beliefs consistent with what we have already done or decided.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“once a person’s self-image is altered, all sorts of subtle advantages become available to someone who wants to exploit that new image.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“We like people who are similar to us. This fact seems to hold true whether the similarity is in the area of opinions, personality traits, background, or life-style.”
― Robert B. Cialdini, quote from Influence: The Psychology of Persuasion
“A post at St Polycarp’s. I was getting quite bored being at home all day.’ ‘When do you start?’ ‘Next month. I’m replacing a teacher on maternity leave.’ I turn to Rufus. ‘Jack tells me you have a huge garden,’ I prompt and, while I serve more of the beef Wellington, which, along with the vegetables, has been keeping warm on a hotplate, the conversation around the table revolves around landscaping rather”
― B.A. Paris, quote from Behind Closed Doors
“Christopher discovered that you dealt with obnoxious masters and most older boys the way you dealt with governesses: you quite politely told them the truth in the way they wanted to hear it, so that they thought they had won and left you in peace.”
― Diana Wynne Jones, quote from The Lives of Christopher Chant
“Homer looked back at me. 'Pete, can I tell ya somethin' real important?'
'Sure, what is it?' I couldn't imagine what Homer was about to say.
He sat down on a rounded rock. I sat down too.
'One thing I've learned is that ya never know what's gonna happen to ya in this old life. Everything can change, just like that.' He snapped his fingers, loud and fast. 'You never know what might happen to ya and that dawg ah yers. Ya know what you should do? You ought to settle down here ... On my mountain.' His words were coming quickly and eagerly. 'I'll teach ya all the ways of livin' up here, and someday when ya get a place built, you can have yerself a family.'
Homer wasn't kidding me.
'And, besides, ya know I ain't gonna be here forever. When I leave, then you can take care of this place for me. You understand more than anyone why I love this place so much. I know ya wouldn't let them lumbermen and hunters come up here and hurt my place.'
There was a shell around Homer and reaching his heart was like breaking a granite boulder with your bare hands. But now, Homer's heart was breaking. After he finished he turned away from me. When he turned back, his questioning eyes were teary.
'Homer, what you just said was beautiful.' I looked down at my boots and rolled a rock back and forth under my heel. 'But, I don't know. I'll have to give it some serious thought, okay?'
As quickly as Homer had broken his stride and opened himself up, he was fast on his feet walking back up the mountain. He stayed as quiet as the king trees that he loved so much, never again saying a word to me about his amazing invitation.”
― Peter Jenkins, quote from A Walk Across America
“He was seated on the bench now. He had his left elbow on his knee, his right arm across his lap, his shoulders hunched, his head bowed. White face, red hair: snow and fire, like something from an old tale. The book I had noticed earlier was on the bench beside him, its covers shut. Around Anluan's feet and in the birdbath, small visitors to the garden hopped and splashed and made the most of the day that was becoming fair and sunny. He did not seem to notice them. As for me, I found it difficult to take my eyes from him. There was an odd beauty in his isolation and his sadness, like that of a forlorn prince ensorcelled by a wicked enchantress, or a traveller lost forever in a world far from home.”
― Juliet Marillier, quote from Heart's Blood
“Know this too: Some people won't like you, and you won't like everyone. That's okay. None of that matters. What matters is meeting like-minded people who get you, accept you, and will do anything for you. Even if that means pegging some poor kid in the face with a snowball and sitting against a playground wall on a cold, snowy day.”
― Connor Franta, quote from A Work in Progress
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