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Rework

by Jason Fried · 2010

"Rework" is a business book by Jason Fried and David Heinemeier Hansson, the cofounders of the software company 37signals (now Basecamp). Rather than a single narrative, it is a collection of short, punchy essays that… more

First published 2010 · 288 pages · English

30 quotes ★ 3.97 (177,390) Nonfiction

Quotes from the Book

What you do is what matters, not what you think or say or plan.
279
When you don’t know what you believe, everything becomes an argument. Everything is debatable. But when you stand for something, decisions are obvious.
169
Workaholics aren't heroes. They don't save the day, they just use it up. The real hero is home because she figured out a faster way
95
Plus, if you’re a copycat, you can never keep up. You’re always in a passive position. You never lead; you always follow. You give birth to something that’s already behind the times—just a knockoff, an inferior version of the original. That’s no way to live.
57
If you are trying to decide among a few people to fill a position hire the best writer. it doesn't matter if the person is marketer, salesperson, designer, programmer, or whatever, their writing skills will pay off. That's because being a good writer is about more than writing clear writing. Clear writing is a sign of clear thinking. great writers know how to communicate. they make things easy to understand. they can put themselves in someone else's shoes. they know what to omit. And those are qualities you want in any candidate. Writing is making a comeback all over our society... Writing is today's currency for good ideas.
51
Working without a plan may seem scary. But blindly following a plan that has no relationship with reality is even scarier.
47
Find a judo solution, one that delivers maximum efficiency with minimum effort. When good enough gets the job done, go for it.
47
If circumstances change, your decisions can change. Decisions are temporary.
47
Workaholics don't actually accomplish more than nonworkaholics. They may claim to be perfectionists, but that just mean they're wasting time fixating on inconsequential details instead of moving on to the next task.
36
Until you actually start making something, your brilliant idea is just that, an idea.
35
Unless you are a fortune-teller, long-term business planning is a fantasy
30
If you build software, every error message is marketing
27
Ignore the real world “That would never work in the real world.” You hear it all the time when you tell people about a fresh idea. This real world sounds like an awfully depressing place to live. It’s a place where new ideas, unfamiliar approaches, and foreign concepts always lose. The only things that win are what people already know and do, even if those things are flawed and inefficient. Scratch the surface and you’ll find these “real world” inhabitants are filled with pessimism and despair. They expect fresh concepts to fail. They assume society isn’t ready for or capable of change. Even worse, they want to drag others down into their tomb. If you’re hopeful and ambitious, they’ll try to convince you your ideas are impossible. They’ll say you’re wasting your time.
25
That world may be real for them, but it doesn't mean you have to live in it.
22
If you're opening a hot dog stand, you could worry about the condiments, the cart, the name, the decoration. But the first thing you should worry aout is the hot dog. The hot dogs are the epicenter. Everything else is secondary.
22
Think about it this way: If you had to launch your business in two weeks, what would you cut out?
20
It’s a lot harder to pull your head up and ask why.
20
When you treat people like children, you get children’s work.
17
Don't let yourself off the hook with excuses.
17
There are four-letter words you should never use in business. They're not fuck or shit. They're need, must, can't, easy, just, only and fast. These words gets in the way of healthy communication
17
It’s a beautiful way to put it: Leave the poetry in what you make. When something becomes too polished, it loses its soul. It seems robotic.
16
Small is not just a stepping-stone. Small is a great destination itself
14
Whenever you can, swap “Let’s think about it” for “Let’s decide on it.” Commit to making decisions. Don’t wait for the perfect solution. Decide and move forward.
13
Meetings: "They often include at least one moron who inevitably gets his turn to waste everyone’s time with nonsense".
13
You're better off with a kick-ass half than a half-assed whole.
13
The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but in their heads, they’re imagining a hundred different things.
13
When everything constantly needs approval, you create a culture of nonthinkers.
11
Standing for something isn’t just about writing it down. It’s about believing it and living it.
11
Marketing is not a department Do you have a marketing department? If not, good. If you do, don’t think these are the only people responsible for marketing. Accounting is a department. Marketing isn’t. Marketing is something everyone in your company is doing 24/7/365. Just as you cannot not communicate, you cannot not market: Every time you answer the phone, it’s marketing. Every time you send an e-mail, it’s marketing. Every time someone uses your product, it’s marketing. Every word you write on your Web site is marketing. If you build software, every error message is marketing. If you’re in the restaurant business, the after-dinner mint is marketing. If you’re in the retail business, the checkout counter is marketing. If you’re in a service business, your invoice is marketing. Recognize that all of these little things are more important than choosing which piece of swag to throw into a conference goodie bag. Marketing isn’t just a few individual events. It’s the sum total of everything you do.
10
People automatically associate quitting with failure, but sometimes that's exactly what you should do. If you already spent too much time on something that wasn't worth it, walk away. You can't get that time back. The worst thing you can do now is waste even more time.
9

Did you know?

  • The book was written by Jason Fried and David Heinemeier Hansson, the cofounders of 37signals (now Basecamp).
  • It is structured as a series of short essays rather than a continuous narrative.
  • David Heinemeier Hansson, one of the co-authors, is also the creator of the Ruby on Rails web framework.
  • The book became a New York Times bestseller.
  • Many of its ideas grew out of the authors' own experience running a deliberately small, profitable software company.
  • The authors later wrote follow-up business books including Remote and It Doesn't Have to Be Crazy at Work.

About Jason Fried

Jason Fried is the cofounder and CEO of the software company 37signals (maker of Basecamp), and David Heinemeier Hansson is its cofounder and CTO, as well as the creator of the Ruby on Rails web framework. The two have co-written several business books, including Rework, Remote, and It Doesn't Have to Be Crazy at Work.

More about the author →

About the book

"Rework" is a business book by Jason Fried and David Heinemeier Hansson, the cofounders of the software company 37signals (now Basecamp). Rather than a single narrative, it is a collection of short, punchy essays that challenge conventional wisdom about how to start and run a company. The authors argue that you need far less than you think to succeed: less planning, fewer meetings, less outside funding, and fewer employees. Drawing on their own experience building a profitable, deliberately small software business, they make the case that simplicity, focus, and shipping real work beat elaborate strategy.

The book's themes center on stripping business down to its essentials. Sections with deliberately provocative titles such as "Planning is guessing," "Meetings are toxic," "Underdo your competition," and "Marketing is not a department" argue that long-range plans are really just guesses, that constant growth is not always desirable, and that constraints and a strong point of view are assets rather than liabilities. Throughout, the authors emphasize execution over deliberation, productivity over busywork, and building an audience by teaching and sharing rather than by advertising.

"Rework" became a New York Times bestseller and a widely cited text in startup and entrepreneurship circles, valued for its brevity and contrarian tone. Its accessible, easy-to-digest format made it popular with first-time founders and small-business owners, though some critics found its advice better suited to small, bootstrapped companies than to larger or capital-intensive ventures. It helped cement 37signals' reputation as influential voices in the software and business world and was followed by the authors' later books, including "Remote" and "It Doesn't Have to Be Crazy at Work."

Book details

First published
2010
Length
288 pages
Reading time
4 hours
Goodreads rating
3.97 (177k ratings)

Critical reception

  • The book was a New York Times bestseller.
  • It became widely cited in startup and entrepreneurship communities for its concise, contrarian advice.
  • Reviewers praised its brevity and readable essay format.
  • Some critics noted its lean-business advice is best suited to small, bootstrapped companies rather than large or capital-intensive ones.

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