Talk to the Hand: The Utter Bloody Rudeness of the World Today, or Six Good Reasons to Stay Home and Bolt the Door

Manners are about imagination, ultimately. They are about imagining being the other person.

Offence is so easily given. And where the 'minority' issue is involved, the rules seem to shift about: most of the time a person who is female/black/disabled/gay wants this not to be their defining characteristic; you are supposed to be blind to it. But then, on other occasions, you are supposed to observe special sensitivity, or show special respect.

The problem is that it has become politically awkward to draw attention to absolutes of bad and good. In place of manners, we now have doctrines of political correctness, against which one offends at one's peril: by means of a considerable circular logic, such offences mark you as reactionary and therefore a bad person. Therefore if you say people are bad, you are bad.

There is an old German fable about porcupines who need to huddle together for warmth, but are in danger of hurting each other with their spines. When they find the optimum distance to share each other's warmth without putting each other's eyes out, their state of contrived cooperation is called good manners. Well, those old German fabulists certainly knew a thing or two. When you acknowledge other people politely, the signal goes out, "I'm here. You're there. I'm staying here. You're staying there. Aren't we both glad we sorted that out?" When people don't acknowledge each other politely, the lesson from the porcupine fable is unmistakeable. "Freeze or get stabbed, mate. It's your choice.

...when a phone call competes for attention with a real-world conversation, it wins. Everyone knows the distinctive high-and-dry feeling of being abandoned for a phone call, and of having to compensate - with quite elaborate behaviours = for the sudden half-disappearance of the person we were just speaking to. 'Go ahead!' we say. 'Don't mind us! Oh look, here's a magazine I can read!' When the call is over, other rituals come into play, to minimise the disruption caused and to restore good feeling.

Many aspects of our screen-bound lives are bad for our social skills simply because we get accustomed to controlling the information that comes in, managing our relationships electronically, deleting stuff that doesn't interest us. We edit the world; we select from menus; we pick and choose; our social 'group' focuses on us and disintegrates without us. This makes it rather confusing for us when we step outdoors and discover that other people's behaviour can't be deleted with a simple one-stroke command or dragged to the trash icon.

All the important roles shortly boiled down to one: remember your with other people; show some consideration.

Everyday, you get home from the shops with a bag of cat food and bin-liners and realise that, yet again, you failed to have cosmetic surgery, book a cheap weekend in Paris, change your name to something more glamorous, buy the fifth series of The Sopranos, divorce your spouse, sell up and move to Devon, or adopt a child from Guatemala.

It used to be just CIA agents with ear-pieces who walked round with preoccupied, faraway expressions, and consequently regarded all the little people as irrelevant scum. Now, understandably, it's nearly everybody.

If we looked inside ourselves and remembered how insignificant we are, just for a couple of minutes a day, respect for other people would be an automatic result.

...intelligence nowadays is all about application: it is the ability 'to take in a complex system and learn its rules on the fly'. For young people, this ability is second nature. Any fool knows that, if you need a new and unfamiliar VCR programmed in a hurry, you commandeer any small passing child to do it.

Correct me if I'm wrong, but isn't it usually aspiring gangsta rappers who set such store by designer labels?

Viviamo in un'epoca di autismo sociale in cui la gente non capisce perchè dovrebbe considerare l'impatto delle proprie azioni sulla collettività.