Quotes from Wives and Daughters

“Sometimes one likes foolish people for their folly, better than wise people for their wisdom.”
― Elizabeth Gaskell, quote from Wives and Daughters

“How easy it is to judge rightly after one sees what evil comes from judging wrongly.”
― Elizabeth Gaskell, quote from Wives and Daughters

“There is nothing like wounded affection for giving poignancy to anger.”
― Elizabeth Gaskell, quote from Wives and Daughters

“I won't say she was silly, but I think one of us was silly, and it was not me.”
― Elizabeth Gaskell, quote from Wives and Daughters

“The French girls would tell you, to believe that you were pretty would make you so.”
― Elizabeth Gaskell, quote from Wives and Daughters

“I say Gibson, we're old friends, and you're a fool if you take anything I say as an offense. Madam your wife and I didn't hit it off the only time I ever saw her. I won't say she was silly, but I think one of us was silly, and it wasn't me!”
― Elizabeth Gaskell, quote from Wives and Daughters

“Did I ever say an engagement was an elephant, madam?”
― Elizabeth Gaskell, quote from Wives and Daughters

“I would far rather have two or three lilies of the valley gathered for me by a person I like, than the most expensive bouquet that could be bought!”
― Elizabeth Gaskell, quote from Wives and Daughters

“I daresay it seems foolish; perhaps all our earthly trials will appear foolish to us after a while; perhaps they seem so now to angels. But we are ourselves, you know, and this is now, not some time to come, a long, long way off. And we are not angels, to be comforted by seeing the ends for which everything is sent.”
― Elizabeth Gaskell, quote from Wives and Daughters

“Nay, nay!” said the Squire. “It’s not so easy to break one’s heart. Sometimes I’ve wished it were. But one has to go on living—‘all the appointed days,’ as is said in the Bible.”
― Elizabeth Gaskell, quote from Wives and Daughters

“I do try to say, God’s will be done, sir,” said the Squire, looking up at Mr. Gibson for the first time, and speaking with more life in his voice; “but it’s harder to be resigned than happy people think.”
― Elizabeth Gaskell, quote from Wives and Daughters

“Oh!s little bird told us,' said Miss Browning. Molly knew that little bird from her childhood, and had always hated it, and longed to wring its neck. Why could not people speak out and say that they did not mean to give up the name of their informant?”
― Elizabeth Gaskell, quote from Wives and Daughters

“Love me as I am, sweet one, for I shall never be better.”
― Elizabeth Gaskell, quote from Wives and Daughters

“I wish I could love people as you do, Molly!'
'Don't you?' said the other, in surprise.
'No. A good number of people love me, I believe, or at least they think they do; but I never seem to care much for any one. I do believe I love you, little Molly, whom I have only known for ten days, better than any one.”
― Elizabeth Gaskell, quote from Wives and Daughters

“All sorts of thoughts cross one's mind—it depends upon whether one gives them harbour and encouragement”
― Elizabeth Gaskell, quote from Wives and Daughters

“But fate it a cunning hussy, and builds up her plans as imperceptibly as a bird builds her nest; and with the same kind of unconsidered trifles.”
― Elizabeth Gaskell, quote from Wives and Daughters

“Your husband this morning! Mine tonight! What do you take him for?'
'A man' smiled Cynthia. 'And therefore, if you won't let me call him changeable, I'll coin a word and call him consolable.”
― Elizabeth Gaskell, quote from Wives and Daughters

“To begin with the old rigmarole of childhood. In a country there was a shire, and in that shire there was a town, and in that town there was a house, and in that house there was a room, and in that room there was a bed, and in that bed there lay a little girl;”
― Elizabeth Gaskell, quote from Wives and Daughters

“Women are queer, unreasoning creatures, and are just as likely as not to love a man who has been throwing away his affection.”
― Elizabeth Gaskell, quote from Wives and Daughters

“I think that if advice is good it's the best comfort.”
― Elizabeth Gaskell, quote from Wives and Daughters

“It is right to hope for the best about everybody, and not to expect the worst. This sounds like a truism, but it has comforted me before now, and some day you'll find it useful. One has always to try to think more of others than of oneself, and it is best not to prejudge people on the bad side.”
― Elizabeth Gaskell, quote from Wives and Daughters

“he is the personification of sensible silence.”
― Elizabeth Gaskell, quote from Wives and Daughters

“As far as one knows of heroines from history. I'm capable of a great jerk, an effort, and then a relaxation—but steady every-day goodness is beyond me. I must be a moral kangaroo!”
― Elizabeth Gaskell, quote from Wives and Daughters

“he had never known her value, he thought, till now.”
― Elizabeth Gaskell, quote from Wives and Daughters

“Oh! a little bird told us," said Miss Browning. Molly knew that little bird from her childhood, and had always hated it, and longed to wring its neck. Why could not people speak out and say that they did not mean to give up the name of their informant?”
― Elizabeth Gaskell, quote from Wives and Daughters

“But I got through the review, for all their Latin and French; I did, and if you doubt me, you just look at the end of the great ledger, turn it upside down, and you'll find I've copied out all the fine words they said of you: "careful observer," "strong nervous English," "rising philosopher."
Oh! I can nearly say it all off by heart, for many a time when I am frabbed by bad debts, or Osborne's bills, or moidered with accounts, I turn the ledger wrong way up, and smoke a pipe over it, while I read those pieces out of the review which speak about you, lad!”
― Elizabeth Gaskell, quote from Wives and Daughters

“Pooh! away with love! Nay, my dear, we loved each other so dearly we should never have been happy with any one else; but that's a different thing. People aren't like what they were when we were young. All the love nowadays is just silly fancy, and sentimental romance, as far as I can see.”
― Elizabeth Gaskell, quote from Wives and Daughters

“Indeed! I am truly glad to hear it. I always always fond of Osborne; and, do you know, I never really took to Roger; I respected him and all that, of course. But to compare him with Mr. Henderson! Mr. Henderson is so handsome and well-bred, and gets all his gloves from Houbigant!”
― Elizabeth Gaskell, quote from Wives and Daughters

“I don't mind your calling me a clog, if only we were fastened together."

"But I do mind you calling me a donkey," he replied.”
― Elizabeth Gaskell, quote from Wives and Daughters

“...And as for your hair!it's worse than ever.Can't you drench it in water to take those untidy twists and twirls out of it?'
'It only makes it curl more and more whey it gets dry,' said Molly, sudden tears coming into her eyes as a recollection came before her like a picture seen long ago and forgotten for years-a young mother washing and dressing her little girl; placing the half-naked darling on her knee, and twining the wet rings of dark hair fondly round her fingers, and then, in ecstasy of fondness, kissing the little curly head.”
― Elizabeth Gaskell, quote from Wives and Daughters

About the author

Popular quotes

“It is one of the great ironies of my life that only when it became virtually impossible for me to keep my body from moving would I find the peace, security, and spiritual strength to stand in one place. I couldn't be still until I could—literally—no longer keep still.”
― Michael J. Fox, quote from Lucky Man

“It's a wonderful, inspiring feeling to have real friends who love and understand you. I have never had that feeling before.”
― Hélène Berr, quote from The Journal of Hélène Berr

“His presence is the medicine that soothes my wounds.”
― J.L. Mac, quote from Wreck Me

“Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.”
― Tony Hsieh, quote from Delivering Happiness: A Path to Profits, Passion, and Purpose

“Poor teamwork is pervasive in India. Take any institution, scratch its surface, and one finds factionalism. Whether it is a company, a university, a hospital, a village panchayat, or a municipal board, it is beset with dissension, and it affects national competitiveness.”
― Gurcharan Das, quote from India Unbound: The Social and Economic Revolution from Independence to the Global Information Age

Interesting books

About BookQuoters

BookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.

We thoughtfully gather quotes from our favorite books, both classic and current, and choose the ones that are most thought-provoking. Each quote represents a book that is interesting, well written and has potential to enhance the reader’s life. We also accept submissions from our visitors and will select the quotes we feel are most appealing to the BookQuoters community.

Founded in 2023, BookQuoters has quickly become a large and vibrant community of people who share an affinity for books. Books are seen by some as a throwback to a previous world; conversely, gleaning the main ideas of a book via a quote or a quick summary is typical of the Information Age but is a habit disdained by some diehard readers. We feel that we have the best of both worlds at BookQuoters; we read books cover-to-cover but offer you some of the highlights. We hope you’ll join us.