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“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The more extreme the opening positions and the smaller the concessions, the more time and effort it will take to discover whether or not agreement is possible.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Any method of negotiation may be fairly judged by three criteria: It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the parties.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The ability to see the situation as the other side sees it, as difficult as it may be, is one of the most important skills a negotiator can possess.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“If you want someone to listen and understand your reasoning, give your interests and reasoning first and your conclusions or proposals later. Tell”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“As useful as looking for objective reality can be, it is ultimately the reality as each side sees it that constitutes the problem in a negotiation and opens the way to a solution.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The most powerful interests are basic human needs. In searching for the basic interests behind a declared position, look particularly for those bedrock concerns that motivate all people. If you can take care of such basic needs, you increase the chance both of reaching agreement and, if an agreement is reached, of the other side’s keeping to it. Basic human needs include: security economic well-being a sense of belonging recognition control over one’s life As fundamental as they are, basic human needs are easy to overlook. In many negotiations, we tend to think that the only interest involved is money. Yet even in a negotiation over a monetary figure, such as the amount of alimony to be specified in a separation agreement, much more can be involved.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“THE METHOD 2. Separate the People from the Problem 3. Focus on Interests, Not Positions 4. Invent Options for Mutual Gain 5. Insist on Using Objective Criteria”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“For more interesting examples from the Law of the Sea negotiations, see James K. Sebenius, Negotiating the Law of the Sea: Lessons in the Art and Science of Reaching Agreement (Harvard University Press, 1984).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“For more on the core concerns and how to manage them in negotiation, see Roger Fisher and Daniel Shapiro, Beyond Reason: Using Emotions As You Negotiate (Penguin, 2006).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Negotiation, Information Technology, and the Problem of the Faceless Other,” in Leigh L. Thompson, editor, Negotiation Theory and Research (Psychology Press, 2006).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“systematic tools for getting results, whether in business or international diplomacy, summed up in Beyond Machiavelli and Getting It DONE;”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The second negotiation concerns how you will negotiate the substantive question: by soft positional bargaining, by hard positional bargaining, or by some other method. This second negotiation is a game about a game—a “meta-game.” Each move you make within a negotiation is not only a move that deals with rent, salary, or other substantive questions; it also helps structure the rules of the game you are playing. Your move may serve to keep the negotiations within an ongoing mode, or it may constitute a game-changing move.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The more you clarify your position and defend it against attack, the more committed you become to it. The”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“the more attention that is paid to positions, the less attention is devoted to meeting the underlying concerns of the parties.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Whether a negotiation concerns a contract, a family quarrel, or a peace settlement among nations, people routinely engage in positional bargaining. Each side takes a position, argues for it, and makes concessions to reach a compromise.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The game of negotiation takes place at two levels. At one level, negotiation addresses the substance; at another, it focuses—usually implicitly—on the procedure for dealing with the substance.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“In a mental hospital, we do not want psychotic doctors.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“An open mind is not an empty one.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“to well up in his eyes as he listened to their farewells;”
― James A. Michener, quote from The Source
“Yet the stories moved her. She couldn’t deny it. And they moved her in a way only *true* things could. It wasn’t sentiment that brought tears to her eyes. The stories weren’t sentimental. They were tough, even cruel. No, what made her weep was being reminded of an inner life she’d been so familiar with as a child; a life that was both an escape from, and revenge upon, the pains and frustrations of childhood; a life that was neither mawkish nor unknowing; a life of mind-places - haunted, soaring – that she’d chosen to forget when she’d took up the cause of adulthood.”
― Clive Barker, quote from Weaveworld
“You fight your superficiality, your shallowness, so as to try to come at people without unreal expectations, without an overload of bias or hope or arrogance, as untanklike as you can be, sans cannon and machine guns and steel plating half a foot thick; you come at them unmenacingly on your own ten toes instead of tearing up the turf with your caterpillar treads, take them on with an open mind, as equals, man to man, as we used to say, and yet you never fail to get them wrong. You might as well have the "brain" of a tank. You get them wrong before you meet them, while you're anticipating meeting them; you get them wrong while you're with them; and then you go home to tell somebody else about the meeting and you get them all wrong again. Since the same generally goes for them with you, the whole thing is really a dazzling illusion empty of all perception, an astonishing farce of misperception. And yet what are we to do about this terribly significant business of "other people," which gets bled of the significance we think it has and takes on instead a significance that is ludicrous, so ill-equipped are we all to envision one another's interior workings and invisible aims? Is everyone to go off and lock the door and sit secluded like the lonely writers do, in a soundproof cell, summoning people out of words and then proposing that these word people are closer to the real thing than the real people that we mangle with our ignorance every day? The fact remains that getting people right is not what living is all about anyway. It's getting them wrong that is living, getting them wrong and wrong and wrong and then, on careful reconsideration, getting them wrong again. That's how we know we're alive: we're wrong. Maybe the best thing would be to forget being right or wrong about people and just go along for the ride. But if you can do that--well, lucky you.”
― Philip Roth, quote from American Pastoral
“No solo mantengo conversaciones conmigo misma, sino que me niego a hablar conmigo. Deben de ser los primeros síntomas de la locura.”
― Trudi Canavan, quote from The High Lord
“shot at. All I did at Wotje was lose control”
― Herman Wouk, quote from War and Remembrance
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