224 pages
Rating: (43.9K votes)
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The more extreme the opening positions and the smaller the concessions, the more time and effort it will take to discover whether or not agreement is possible.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Any method of negotiation may be fairly judged by three criteria: It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the parties.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The ability to see the situation as the other side sees it, as difficult as it may be, is one of the most important skills a negotiator can possess.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“If you want someone to listen and understand your reasoning, give your interests and reasoning first and your conclusions or proposals later. Tell”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“As useful as looking for objective reality can be, it is ultimately the reality as each side sees it that constitutes the problem in a negotiation and opens the way to a solution.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The most powerful interests are basic human needs. In searching for the basic interests behind a declared position, look particularly for those bedrock concerns that motivate all people. If you can take care of such basic needs, you increase the chance both of reaching agreement and, if an agreement is reached, of the other side’s keeping to it. Basic human needs include: security economic well-being a sense of belonging recognition control over one’s life As fundamental as they are, basic human needs are easy to overlook. In many negotiations, we tend to think that the only interest involved is money. Yet even in a negotiation over a monetary figure, such as the amount of alimony to be specified in a separation agreement, much more can be involved.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“THE METHOD 2. Separate the People from the Problem 3. Focus on Interests, Not Positions 4. Invent Options for Mutual Gain 5. Insist on Using Objective Criteria”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“For more interesting examples from the Law of the Sea negotiations, see James K. Sebenius, Negotiating the Law of the Sea: Lessons in the Art and Science of Reaching Agreement (Harvard University Press, 1984).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“For more on the core concerns and how to manage them in negotiation, see Roger Fisher and Daniel Shapiro, Beyond Reason: Using Emotions As You Negotiate (Penguin, 2006).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Negotiation, Information Technology, and the Problem of the Faceless Other,” in Leigh L. Thompson, editor, Negotiation Theory and Research (Psychology Press, 2006).”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“systematic tools for getting results, whether in business or international diplomacy, summed up in Beyond Machiavelli and Getting It DONE;”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The second negotiation concerns how you will negotiate the substantive question: by soft positional bargaining, by hard positional bargaining, or by some other method. This second negotiation is a game about a game—a “meta-game.” Each move you make within a negotiation is not only a move that deals with rent, salary, or other substantive questions; it also helps structure the rules of the game you are playing. Your move may serve to keep the negotiations within an ongoing mode, or it may constitute a game-changing move.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The more you clarify your position and defend it against attack, the more committed you become to it. The”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“the more attention that is paid to positions, the less attention is devoted to meeting the underlying concerns of the parties.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“Whether a negotiation concerns a contract, a family quarrel, or a peace settlement among nations, people routinely engage in positional bargaining. Each side takes a position, argues for it, and makes concessions to reach a compromise.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“The game of negotiation takes place at two levels. At one level, negotiation addresses the substance; at another, it focuses—usually implicitly—on the procedure for dealing with the substance.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“In a mental hospital, we do not want psychotic doctors.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“An open mind is not an empty one.”
― quote from Getting to Yes: Negotiating an Agreement Without Giving In
“He found himself in the strange predicament all sailors share: essentially he belonged neither to the land nor to the sea. Possibly a man who hates the land should dwell on shore forever. Alienation and the long voyages at sea will compel him once again to dream of it, torment him with the absurdity of longing for something that he loathes.”
― Yukio Mishima, quote from The Sailor Who Fell from Grace with the Sea
“Everybody's afraid of love, because love is what hurts the most.”
― Sharon Shinn, quote from Archangel
“From the line, watching, three things are striking: (a) what on TV is a brisk crack is here a whooming roar that apparently is what a shotgun really sounds like; (b) trapshooting looks comparatively easy, because now the stocky older guy who's replaced the trim bearded guy at the rail is also blowing these little fluorescent plates away one after the other, so that a steady rain of lumpy orange crud is falling into the Nadir's wake; (c) a clay pigeon, when shot, undergoes a frighteningly familiar-looking midflight peripeteia -- erupting material, changing vector, and plummeting seaward in a corkscrewy way that all eerily recalls footage of the 1986 Challenger disaster.
All the shooters who precede me seem to fire with a kind of casual scorn, and all get eight out of ten or above. But it turns out that, of these six guys, three have military-combat backgrounds, another two are L. L. Bean-model-type brothers who spend weeks every year hunting various fast-flying species with their "Papa" in southern Canada, and the last has got not only his own earmuffs, plus his own shotgun in a special crushed-velvet-lined case, but also his own trapshooting range in his backyard (31) in North Carolina. When it's finally my turn, the earmuffs they give me have somebody else's ear-oil on them and don't fit my head very well. The gun itself is shockingly heavy and stinks of what I'm told is cordite, small pubic spirals of which are still exiting the barrel from the Korea-vet who preceded me and is tied for first with 10/10. The two brothers are the only entrants even near my age; both got scores of 9/10 and are now appraising me coolly from identical prep-school-slouch positions against the starboard rail. The Greek NCOs seem extremely bored. I am handed the heavy gun and told to "be bracing a hip" against the aft rail and then to place the stock of the weapon against, no, not the shoulder of my hold-the-gun arm but the shoulder of my pull-the-trigger arm. (My initial error in this latter regard results in a severely distorted aim that makes the Greek by the catapult do a rather neat drop-and-roll.)
Let's not spend a lot of time drawing this whole incident out. Let me simply say that, yes, my own trapshooting score was noticeably lower than the other entrants' scores, then simply make a few disinterested observations for the benefit of any novice contemplating trapshooting from a 7NC Megaship, and then we'll move on: (1) A certain level of displayed ineptitude with a firearm will cause everyone who knows anything about firearms to converge on you all at the same time with cautions and advice and handy tips. (2) A lot of the advice in (1) boils down to exhortations to "lead" the launched pigeon, but nobody explains whether this means that the gun's barrel should move across the sky with the pigeon or should instead sort of lie in static ambush along some point in the pigeon's projected path. (3) Whatever a "hair trigger" is, a shotgun does not have one. (4) If you've never fired a gun before, the urge to close your eyes at the precise moment of concussion is, for all practical purposes, irresistible. (5) The well-known "kick" of a fired shotgun is no misnomer; it knocks you back several steps with your arms pinwheeling wildly for balance, which when you're holding a still-loaded gun results in mass screaming and ducking and then on the next shot a conspicuous thinning of the crowd in the 9-Aft gallery above. Finally, (6), know that an unshot discus's movement against the vast lapis lazuli dome of the open ocean's sky is sun-like -- i.e., orange and parabolic and right-to-left -- and that its disappearance into the sea is edge-first and splashless and sad.”
― David Foster Wallace, quote from A Supposedly Fun Thing I'll Never Do Again: Essays and Arguments
“Only in the heart of quickest perils; only when within the eddyings of his angry flukes; only on the profound unbounded sea, can the fully invested whale be truly and livingly found out.”
― Nathaniel Philbrick, quote from In the Heart of the Sea: The Tragedy of the Whaleship Essex
“That evening it was announced that curfew would be postponed until midnight, so that the families of those ‘sent for labour’ would have time to bring them blankets, a change of underwear and food for the journey. This ‘magnanimity’ on the part of the Germans was truly touching, and the Jewish police made much of it in an effort to win our confidence. Not until much later did I learn that the thousand men rounded up in the ghetto had been taken straight to the camp at Treblinka, so that the Germans could test the efficiency of the newly built gas chambers and crematorium furnaces.”
― Władysław Szpilman, quote from The Pianist: The Extraordinary Story of One Man's Survival in Warsaw, 1939–45
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