112 pages
Rating: (21.9K votes)
“As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be present when your customers and team mebers most need you. And should you feel your enegery lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear - and make their day.”
“There is always a choice about the way you do your work, even if there is not a choice about the work itself.”
“OUR WORKPLACE As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.”
“It may sound a little sappy, but I believe I have an obligation to seek out and find ways to demonstrate my gratitude for this life I enjoy.”
“We call that make their day. We look for as many ways as we can to create great memories. And we create great memories whenever we make someone’s day.”
“find creative ways to engage our customers. That’s the key word: engage.”
“We spent a lot of time talking about this choice, and we realized that as long as we are going to be at work, we might as well have the best day we can have.”
“Choose Your Attitude—The fish guys are aware that they choose their attitude each day. One of the fish guys said, “When you are doing what you are doing, who are you being? Are you being impatient and bored, or are you being world famous? You are going to act differently if you are being world famous.” Who do we want to be while we do our work?”
“There are people whose clocks stop at a certain point in their lives.”
“that goes well, we will follow with discussions of Raving Fans, The Seven Habits of Highly Effective People, Gung Ho!; and The Road Less Traveled. All of these books can help us understand”
“But to take no action is to fail for sure. I might as well get started. My first step is to choose my attitude.”
“When we choose to love the work we do, we can catch our limit of happiness, meaning, and fulfillment every day.”
“First, by accepting that you choose your attitude, you demonstrate a level of personal accountability and proactivity”
“As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.”
“He's not the hero and he's not the enemy and he's not a god. He's just a boy. And I'm just a girl, a girl who needs to pick up her own pieces and put them back together herself.”
“I ran through these streets and thought, “This is a Haiti I have never seen or known.” It was a Haiti no one should have to know. I”
“The asphalt was agonizing but also therapeutic in a way. A Southern antidepressant.”
“Don't show emotion." Kurt Löwe gave his son a rough shake, "Don't you ever show emotion. Tears are weakness. And I won't have any son of mine being weak. You're going to stand here until you top crying.”
“What Do You Care What Other People Think?”
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