112 pages
Rating: (21.9K votes)
“As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be present when your customers and team mebers most need you. And should you feel your enegery lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear - and make their day.”
“There is always a choice about the way you do your work, even if there is not a choice about the work itself.”
“OUR WORKPLACE As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.”
“It may sound a little sappy, but I believe I have an obligation to seek out and find ways to demonstrate my gratitude for this life I enjoy.”
“We call that make their day. We look for as many ways as we can to create great memories. And we create great memories whenever we make someone’s day.”
“find creative ways to engage our customers. That’s the key word: engage.”
“We spent a lot of time talking about this choice, and we realized that as long as we are going to be at work, we might as well have the best day we can have.”
“Choose Your Attitude—The fish guys are aware that they choose their attitude each day. One of the fish guys said, “When you are doing what you are doing, who are you being? Are you being impatient and bored, or are you being world famous? You are going to act differently if you are being world famous.” Who do we want to be while we do our work?”
“There are people whose clocks stop at a certain point in their lives.”
“that goes well, we will follow with discussions of Raving Fans, The Seven Habits of Highly Effective People, Gung Ho!; and The Road Less Traveled. All of these books can help us understand”
“But to take no action is to fail for sure. I might as well get started. My first step is to choose my attitude.”
“When we choose to love the work we do, we can catch our limit of happiness, meaning, and fulfillment every day.”
“First, by accepting that you choose your attitude, you demonstrate a level of personal accountability and proactivity”
“As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.”
“Life'd be a lot easier if it were like a fairy tale," said Cassandra, "if people belonged to stock character types."
"Oh, but people do, they only think they don't. Even the person who insists such things don't exist is a cliché: the dreary pedant who insists on his own uniqueness!”
“It's pleasant to get used to the expensive, the soft, the comfortable. Once you're addicted, it's so easy to become a sycophant, to trim the sails of your judgment in order to be kept on. The next step is to change your work to please those in power, and that is death to the sculptor.”
“And no one will kill Bill.”
I laughed softly as I unbuckled the seat belt. “Blake. His name is Blake.”
Daemon pulled the keys out and leaned back, his eyes glimmering with amusement. “He’s whatever I decide to call him.”
“This is what I thought: for the most banal even to become an adventure, you must (and this is enough) begin to recount it. This is what fools people: a man is always a teller of tales, he sees everything that happens to him through them; and he tries to live his own life as if he were telling a story.
But you have to choose: live or tell.”
“I was talking aloud to myself. A habit of the old: they choose the wisest person present to speak to”
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