Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
See more on GoodReads
“She generally gave herself very good advice (though she very seldom followed it), and sometimes she scolded herself so severely as to bring tears into her eyes; and once she remembered trying to box her own ears for having cheated herself in a came of croquet she was playing against herself, for this curious child was very fond of pretending to be two people.”
― Lewis Carroll, quote from Alice's Adventures in Wonderland & Other Stories
“The most bitter thing in the life of a single woman is that every times she enters some kind of family life, after a while she ends up causing trouble: she's one too many, someone doesn't like her because someone else does, and in the end they kick her out to preserve the precious peace.”
― quote from A Woman in Berlin: Eight Weeks in the Conquered City: A Diary
“It looked like it could use a drink," his father mumbled. "I gave it some gin." "Spirits”
― Megan Derr, quote from Tournament of Losers
“No alcohol, Riley." She nodded at the screen. "How are you liking the twenty-first century?"
Riley burped. "The Take That are most melodic. And God bless Harry Potter is all I can say. If not for him, all of London would have been consumed by the dark arts.”
― Eoin Colfer, quote from The Reluctant Assassin
“Only one of us gets to be bitchy this early in the morning and I’ve got dibs.”
― Jennifer Latham, quote from Dreamland Burning
Nicholas Nickleby
The Oedipus Cycle: O...
Tell No One
Fragile Eternity
Soulless
The Forest of Hands...BookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.
We thoughtfully gather quotes from our favorite books, both classic and current, and choose the ones that are most thought-provoking. Each quote represents a book that is interesting, well written and has potential to enhance the reader’s life. We also accept submissions from our visitors and will select the quotes we feel are most appealing to the BookQuoters community.
Founded in 2023, BookQuoters has quickly become a large and vibrant community of people who share an affinity for books. Books are seen by some as a throwback to a previous world; conversely, gleaning the main ideas of a book via a quote or a quick summary is typical of the Information Age but is a habit disdained by some diehard readers. We feel that we have the best of both worlds at BookQuoters; we read books cover-to-cover but offer you some of the highlights. We hope you’ll join us.
