Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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“Poetry can be dangerous, especially beautiful poetry, because it gives the illusion of having had the experience without actually going through it.”
― Rumi, quote from The Book of Love: Poems of Ecstasy and Longing
“Well, then, what explanation of the empty tomb do modern critics offer who deny the resurrection?” The fact is that they are self-confessedly without any explanation to offer.”
― William Lane Craig, quote from Reasonable Faith
“Câţiva centimetri, câţiva ani, câteva mii de lei in plus, câteva cărţi citite în plus, mă rog, lucruri de felul ăsta despart oamenii...”
― Mircea Cărtărescu, quote from Nostalgia
“The letter came at a time in his life when the battle inside his soul could have tipped either way.”
― Lora Leigh, quote from Elizabeth's Wolf
“I tried everything I could to prevent my son’s fall into meth addiction. It would have been no easier to have seen him strung out on heroin or cocaine, but as every parent of a meth addict comes to learn, this drug has a unique, horrific quality. In an interview, Stephan Jenkins, the singer in Third Eye Blind, said that meth makes you feel “bright and shiny.” It also makes you paranoid, delusional, destructive, and self-destructive. Then you will do unconscionable things in order to feel bright and shiny again.”
― David Sheff, quote from Beautiful Boy: A Father's Journey Through His Son's Addiction
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