Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
See more on GoodReads
“Holy Hell! That was totally badass”
― Shannon Delany, quote from 13 to Life
“The law is an accumulation of tireless attempts to block a man's desire to change life into an instant of poetry. Certainly it would not be right to let everybody exchange his life for a line of poetry written with a splash of blood. But the mass of men, lacking valor, pass away their lives without ever feeling the least touch of such a desire.”
― Yukio Mishima, quote from Runaway Horses
“If you watch what the birds and wild animals do, you can survive pretty much anywhere, because they know things humans have forgotten, such as what’s poisonous and what’s not, and what it means when things suddenly get too quiet, and where to hide when what it means is danger.”
― Jenny Wingfield, quote from The Homecoming of Samuel Lake
“Fighting lets ye both say wha' needs to be said. Just be sure you fight clean, and dinna bring up old hurts or blame one another.”
― Karen Hawkins, quote from Sleepless in Scotland
“Was it love of people?' I asked her.
'Of course no,' she snapped sharply. 'How can you love ignorant, brutish people whom you don't even know? Can anyone love filth and squalor? Or lice and rats? Who can love aching weariness, and carry on working, in spite of it? One cannot love these things. One can only love God, and through His grace come to love His people.”
― Jennifer Worth, quote from The Midwife: A Memoir of Birth, Joy, and Hard Times
The Trick is to Keep...
Walking on Water: Re...
Sleeping Freshmen Ne...
Angels Watching Over...BookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.
We thoughtfully gather quotes from our favorite books, both classic and current, and choose the ones that are most thought-provoking. Each quote represents a book that is interesting, well written and has potential to enhance the reader’s life. We also accept submissions from our visitors and will select the quotes we feel are most appealing to the BookQuoters community.
Founded in 2023, BookQuoters has quickly become a large and vibrant community of people who share an affinity for books. Books are seen by some as a throwback to a previous world; conversely, gleaning the main ideas of a book via a quote or a quick summary is typical of the Information Age but is a habit disdained by some diehard readers. We feel that we have the best of both worlds at BookQuoters; we read books cover-to-cover but offer you some of the highlights. We hope you’ll join us.
