Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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“Espero ese día.
Espero con ansias el día en que voy a estar sonriendo desde el Cielo, preguntándome lo que hizo a mi papá ser tan enfermo, retorcido y podrido. Espero con interés el día en que lo pueda perdonar por todo lo que ha hecho y verlo desde una nube en el cielo, rezando por su alma condenada, mientras que él está bañado en llamas, y quemándose en el infierno.”
― Lauren Hammond, quote from Insanity
“You know what it's like to move from being happy to being not? It's like swinging as high as you can and someone stops you as you come back down.”
― Joan Bauer, quote from Almost Home
“He didn't see the look his brothers shared or overhear the vow they made to one another--that if any one of the four of them were to make it back from Ticonderoga, it would be Iain.”
― Pamela Clare, quote from Surrender
“Without bothering to knock, he turned the knob and pushed open the door.
“Jesus fuck!” he yelled, slamming the door closed.
“Knock much?” Danny screamed from inside her room, where he’d just seen her naked, on her knees, getting nailed by her husband.
Fucking hell.”
― quote from Unattainable
“There were no strangers here tonight, only family. As he sang, Carter focused on sending the love he felt back out to Liz and Nolan, to Elliot and Jennifer, and Ethan, especially Ethan, who saw music in the sky and goodness in every person. Ethan, who had seen Carter in a way Carter had never seen himself, and showed Carter that he was more than a series of twitches and consonants.
Ethan, who Carter loved. Ethan, who loved Carter.”
― Ryan Loveless, quote from Ethan, Who Loved Carter
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The Bloody Chamber a...BookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.
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