Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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― Terry Goodkind, quote from Naked Empire
“I know, Ezra, that I tend to be a bit impulsive at times, but it all seems so reasonable at the time I do these things, and so unreasonable when everyone looks back at what happened and what I did.” “Well,”
― L.A. Meyer, quote from In the Belly of the Bloodhound: Being an Account of a Particularly Peculiar Adventure in the Life of Jacky Faber
“ah, you always go for the ones who don't really want you”
― Jack Kerouac, quote from The Subterraneans
“Seek and see all the marvels around you. You will get tired of looking at yourself alone, and that fatigue will make you deaf and blind to everything else. - Don Juan”
― Carlos Castaneda, quote from The Teachings of Don Juan: A Yaqui Way of Knowledge
“For years he had possessed her dreams, but she'd been the master of those dreams. Now, he possessed her memory, and there was nothing she could do about it.”
― Julie Lessman, quote from A Passion Most Pure
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