Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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“He ran his nose along my jaw, breathing on me. “We’re friends, right? This is going well, don’t you think?”
The man was demented . “By what criteria are we judging it? If going well means we’ve both lost our ever-loving minds, then yes, I guess it’s going well?! If we’re basing it on us being just friends, we’re failing epically.”
He pulled back from me and grinned.”
― R.K. Lilley, quote from Lovely Trigger
“As my hair fell free, Cortez entwined his fingers in it and kissed me even harder. Then he slipped one hand from my hair and snapped his fingers over our heads. The lights went out.”
― Kelley Armstrong, quote from Dime Store Magic
“He shifted his stance and just looked at me like he was waiting for the green light to kiss me so I blew out a breath, puckered my lips, and leaned towards him.”
― L.A. Casey, quote from Dominic
“The Conservative may ask the following questions: If words and their meaning can be manipulated or ignored to advance the Statist’s political and policy preferences, what then binds allegiance to the Statist’s words? Why should today’s law bind future generations if yesterday’s law does not bind this generation? Why should judicial precedent bind the nation if the Constitution itself does not? Why should any judicial determination based on a judge’s notion of what is “right” or “just” bind the individual if the individual believes the notion is wrong and unjust? Does not lawlessness beget lawlessness? Or is not the Statist really saying that the law is what he says it is, and that is the beginning and end of it? And if judges determine for society what is right and just, and if their purpose is to spread democracy or liberty, how can it be said that the judiciary is coequal with the executive or legislative branch?”
― Mark R. Levin, quote from Liberty and Tyranny: A Conservative Manifesto
“Dream big dreams,because little dreams have no magic.”
― Rachel Renée Russell, quote from Dork Diaries Book 3: Tales from a Not-So-Talented Pop Star
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