Quotes from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

Mark Graban ·  252 pages

Rating: (63 votes)


“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction


“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction


“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction


“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction


“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction



Video

About the author

Mark Graban
See more on GoodReads

Popular quotes

“functions of a caretaking parent, such as bathing and putting her to bed at night, making doctors’ appointments for her and taking her there, arranging playdates and parties for her, attending school conferences, coaching her at sports, providing her with religious education, making her meals, buying her clothes, and the like.”
― quote from The Divorce Papers


“Respeta a las mujeres, pequeña mierda. Fue una jodida mujer quien te llevo en su jodido cuerpo, quien parió y te amo. Y será una mujer quien te mantenga caliente por la noche, quien te permitirá entrar en su cuerpo, y será una mujer quien traiga al mundo tus putos hijos. Respeta a las putas mujeres a todas o te mataré.”
― quote from Undeniable


“Vieną laišką jis man konfiskuoja už tai, kad jame buvo parašyta: „Baisiai nuobodus biznis už surūdijusių vielų sėdėti...”
- Kaip tu drįsti rašyti, kad už surūdijusių vielų sėdi? Ar nieko kita nematai lageryje? ar nematai, berželiai auga?
Vėl jis man sako: - Lauk! - Ir aš einu lauk.
Laišką perrašiau. Rašau: mūsų spygliuotų įelektrintų vielų tvora spindi žaižaruoja kaip sidabrinė, smulkiu cukrumi apibarstyta. Už tvoros matyti trys berželiai, du kelmai ir vienas grybas.”
― Balys Sruoga, quote from Forest of the Gods


“Fate is an excuse for people who are too stupid or too weak to make their own future," he said.”
― Richard Paul Evans, quote from Battle of the Ampere


“So you're out here mainlining caffeine and nicotine, or what?
Gotta have my fix. I mean, I prefer a good morning fuck to wake me up.
Well, it's a good thing you've got the coffee and the cigarettes, then.”
― Sabrina Paige, quote from Prick


Interesting books

Lionheart
(5.2K)
Lionheart
by Sharon Kay Penman
Bad Rep
(24.6K)
Bad Rep
by A. Meredith Walters
Second Chance Boyfriend
(33.7K)
Second Chance Boyfri...
by Monica Murphy
Saving Wishes
(6.7K)
Saving Wishes
by G.J. Walker-Smith
Breaking Night: A Memoir of Forgiveness, Survival, and My Journey from Homeless to Harvard
(15K)
Breaking Night: A Me...
by Liz Murray
Every Last One
(31K)
Every Last One
by Anna Quindlen

About BookQuoters

BookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.

We thoughtfully gather quotes from our favorite books, both classic and current, and choose the ones that are most thought-provoking. Each quote represents a book that is interesting, well written and has potential to enhance the reader’s life. We also accept submissions from our visitors and will select the quotes we feel are most appealing to the BookQuoters community.

Founded in 2023, BookQuoters has quickly become a large and vibrant community of people who share an affinity for books. Books are seen by some as a throwback to a previous world; conversely, gleaning the main ideas of a book via a quote or a quick summary is typical of the Information Age but is a habit disdained by some diehard readers. We feel that we have the best of both worlds at BookQuoters; we read books cover-to-cover but offer you some of the highlights. We hope you’ll join us.