Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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“If you have ever felt hopeless hang on The night you’re enduring may seem long but there is joy coming in the morning. Incredible changes are going to take place in your life as you begin to relinquish your past and renew your present.”
― quote from When Your Past Is Hurting Your Present: Getting Beyond Fears That Hold You Back
“All photos speak a thousand words. This one contained a library.”
― Rivera Sun, quote from Steam Drills, Treadmills and Shooting Stars - a story of our times -
“Maybe love isn't just a bouquet of roses once in a while. Maybe it's just sticking it out when it's hard, when you're mad, when you're tired.”
― Kristan Higgins, quote from The Best Man
“Confidence without humility is arrogance. Humility without confidence is weakness. Confidence and humility are both biblical. And they're equally essential for living a life of true faith.”
― Steven Furtick, quote from Sun Stand Still: What Happens When You Dare to Ask God for the Impossible
“If I’d stayed there, would I always have been happy? No, I suppose not. People move away, grow older, die, and the bright belief that there will be another marvelous thing around each corner fades. It is now or never; we must snatch at happiness as it flies.”
― J.L. Carr, quote from A Month in the Country
Darconville’s Cat
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All My Puny Sorrows
Aflame
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