Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
See more on GoodReads
“The whole point about T-shirts is you choose them in the morning according to your mood, like crystals, or aromatherapy oils.”
― Sophie Kinsella, quote from Shopaholic Takes Manhattan
“There are these rare moments when musicians together touch something sweeter than they've ever found before in rehearsals or performance, beyond the merely collaborative or technically proficient, when their expression becomes as easy and graceful as friendship or love. This is when they give us a glimpse of what we might be, of our best selves, and of an impossible world in which you give everything you have to others, but lose nothing of yourself. Out in the real world there exist detailed plans, visionary projects for peaceable realms, all conflicts resolved, happiness for everyone, for ever – mirages for which people are prepared to die and kill. Christ's kingdom on earth, the workers' paradise, the ideal Islamic state. But only in music, and only on rare occasions, does the curtain actually lift on this dream of community, and it's tantalisingly conjured, before fading away with the last notes.”
― Ian McEwan, quote from Saturday
“Right when my fingers started to slip inside my underwear, I opened my eyes and screamed. "HOLY SHIT!" My son stood there next to the bed just staring at me. Seriously, two inches from my face just staring at me like those creepy twins in "The Shining." I waited for him to start saying, "Come play with us" in their freaky twin voices while I tried not to have a heart attack. "Gavin, seriously. You can't just stand here and stare at mommy. It's weird," I grumbled as I put my hand to my aching head and tried to calm my pounding heart. Sweet Jesus, who kicked me in the head and shit in my mouth last night? "You said a bad word, Mommy,”
― Tara Sivec, quote from Seduction and Snacks
“They had traveled the world, to Korea, Thailand, Central America ... they knew each other better than most brothers did.”
― Mark Bowden, quote from Black Hawk Down
“You've never been in love," she said. "You don't understand."
"If being in love means giving up your freedom, not to mention your opportunities," Caitlin said, "Then I haven't missed anything.”
― Judy Blume, quote from Summer Sisters
The Scarlet Letter
Hush, Hush
The Five People You...
The Godfather
In Cold Blood
Lonesome DoveBookQuoters is a community of passionate readers who enjoy sharing the most meaningful, memorable and interesting quotes from great books. As the world communicates more and more via texts, memes and sound bytes, short but profound quotes from books have become more relevant and important. For some of us a quote becomes a mantra, a goal or a philosophy by which we live. For all of us, quotes are a great way to remember a book and to carry with us the author’s best ideas.
We thoughtfully gather quotes from our favorite books, both classic and current, and choose the ones that are most thought-provoking. Each quote represents a book that is interesting, well written and has potential to enhance the reader’s life. We also accept submissions from our visitors and will select the quotes we feel are most appealing to the BookQuoters community.
Founded in 2023, BookQuoters has quickly become a large and vibrant community of people who share an affinity for books. Books are seen by some as a throwback to a previous world; conversely, gleaning the main ideas of a book via a quote or a quick summary is typical of the Information Age but is a habit disdained by some diehard readers. We feel that we have the best of both worlds at BookQuoters; we read books cover-to-cover but offer you some of the highlights. We hope you’ll join us.
