Mark Graban · 252 pages
Rating: (63 votes)
“You get what you expect and you deserve what you tolerate.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Our own attitude is that we are charged with discovering the best way of doing everything.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Lean is about the total elimination of waste and showing respect for people.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“In the lean approach, companies are taught that prices are set by the market and that one way to improve profit margin is to reduce costs. This thinking flies in the face of "cost plus" thinking, where we look first at our own costs and set prices based on our desired profit margin. The reality is that most companies whether manufacturers or hospitals, do not have market power to set prices as they wish.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
“Gwendolyn Galsworth writes that the purpose of visual management is to reduce "information deficits" in the workplace. She writes that "In an information-scarce workplace, people ask lots of questions, and lots of the same questions, repeatedly- or they make stuff up.”
― Mark Graban, quote from Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Mark Graban
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“Gracias a la vida que me ha dado tanto”
― Julia Gregson, quote from East of the Sun
“Bridget saw her husband look for her and shivered. The memory of how the MacNachtons had dealt with those thieves was still clear in her mind, clear and terrifying. This incident had given the chilling memories credence, ensured that she would not be able to dismiss it all as a bad dream. She now knew exactly what her husband was, what he was capable of. How could she live with that? And, yet, how could she not?”
― Hannah Howell, quote from The Eternal Highlander
“In this style, argue tyrants of every denomination, from the weak king to the weak father of a family; they are all eager to crush reason; yet always assert that they usurp its throne only to be useful. Do you not acta similar part, when you force all women, by denying them civil and political rights, to remain immured in their families groping in the dark?”
― Mary Wollstonecraft, quote from A Vindication of the Rights of Woman
“How are you off for drink? We have got everything in the world on board here. Can you catch?’ and almost immediately a large bottle of champagne was thrown from the gunboat to the shore. It fell in the waters of the Nile, but happily where a gracious Providence decreed them to be shallow and the bottom soft. I nipped into the water up to my knees, and reaching down seized the precious gift which we bore in triumph back to our mess.”
― Winston S. Churchill, quote from My Early Life, 1874-1904
“Socrates: So was I.
Bertha: Are you saying you're as great as him, then?
Socrates: No, no, on the contrary, I'm assuming just the opposite!”
― Peter Kreeft, quote from Socrates Meets Jesus: History's Greatest Questioner Confronts the Claims of Christ
Alpha
The Hour of the Star
Devoured
Nothing Left to Lose
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